What We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your account. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to verify
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the transfer and credit your wallet correctly. We do not store your mobile banking PIN or full account credentials. We also collect technical data automatically: your device type, browser, IP address, and session activity. This helps us detect unusual login attempts and keep your account secure.
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We use your data to process deposits and withdrawals, respond to support queries, and meet any reporting obligations that apply under the laws of the jurisdictions where we operate. We do not sell your personal data to third parties. Sharing happens only with payment processors like
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bKash, Nagad, and Rocket to complete transactions, and with service providers who help us run the platform under strict data-handling agreements. Your data is retained for as long as your account is active and for the period required by applicable law after closure. Availability of our
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services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.